Customer Buying Behavior At Hero Motors
Authors: Dr N Sangeetha, Mogal Saifulla Baig
Abstract
This abstract examines consumer purchasing behavior, utilizing Hero Motors, a leading motorbike manufacturer in India, as a case research. It examines critical factors influencing consumer purchasing decisions, such as product attributes, pricing strategies, brand reputation, and post-sale support. The survey examines consumer preferences about automobiles, including fuel efficiency, environmental sustainability, and the impact of customer feedback and online marketing on sales. Hero Motors might potentially acquire and retain more consumers by aligning its marketing strategies with consumer preferences, as indicated by the research findings.
Keywords
Consumer Behavior, Buying Decision Process, Purchase Intention, Consumer Preferences, Motivation, Perception
Article Information
Volume: 2
Issue: 1
Published Date: 04/02/2026
DOI: https://doi.org/10.5281/zenodo.19413338